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We're here to answer your questions about legal technology solutions and discuss how we can support your organization's needs.

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Additional Information

Response Time

We strive to respond to all inquiries within one business day. For urgent matters requiring immediate attention, please indicate this in your message subject line.

Support Hours

Our team is available Monday through Friday, 9:00 AM to 6:00 PM Japan Standard Time. Emergency support is available for enterprise clients around the clock.

Types of Inquiries

We welcome inquiries about our services, implementation timelines, pricing information, technical specifications, partnership opportunities, and general consultation requests.

Confidentiality

All communications are treated with strict confidentiality. We understand the sensitive nature of legal operations and protect your information accordingly.

Frequently Asked Questions

What information should I include in my inquiry?

Please include your organization name, current legal technology challenges, number of users who would access the system, and your timeline for implementation. This helps us provide a more accurate and relevant response.

How long does the consultation process take?

Initial consultations typically take 30-60 minutes and can be conducted via video conference or in person at our Tokyo office. After the initial consultation, we can provide a detailed proposal within three to five business days.

Do you offer demos of your services?

Yes, we provide personalized demonstrations of our legal technology solutions tailored to your specific use cases and requirements. Demos can be arranged following your initial inquiry and consultation.

Can you work with organizations outside of Tokyo?

Absolutely. While our office is located in Tokyo, we serve organizations throughout Japan and can accommodate remote consultations, implementations, and ongoing support via video conferencing and secure digital channels.

What languages do you support?

Our team provides support in both Japanese and English to accommodate diverse legal departments and international organizations operating in Japan.